Privacy Policy
Welcome to Modern Wanderer Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://modernwandererco.com and make a purchase from us. Please read this policy carefully to understand how we handle your information.
1. Who We Are
Modern Wanderer Co, founded on July 18, 2023, is an online store specializing in Ceramic Art, Christmas Decorations, Drinkware, Incense Holders, Plant Decorations, and Pocket Tokens. We are committed to providing high-quality handcrafted items while ensuring that your data and privacy are protected at every step.
2. Information We Collect
We may collect the following types of information when you interact with our website or make a purchase:
A. Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
B. Payment Information
We accept secure payments through Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet. All payment data is processed securely by our payment partners and is not stored on our servers.
C. Technical Information
- IP address
- Browser type
- Device information
- Cookies and tracking data (for site analytics and performance improvement)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate order updates and customer support responses
- Improve our products, services, and website experience
- Send promotional offers and newsletters (only if you subscribe)
- Ensure secure and efficient payment transactions
- Comply with legal obligations
4. Order and Shipping Details
- Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
- Handling Time: 1–2 business days (Mon–Fri)
- Transit Time: 3–5 business days (Mon–Fri)
- Total Delivery Time: 4–7 business days depending on customer location
- Shipping Cost: Free shipping on all orders
5. Returns, Exchanges & Refunds
We want you to be completely satisfied with your purchase.
- Returns Accepted: Both defective and non-defective items
- Exchanges Accepted: Yes
- Product Condition: New only
- Return Method: By mail
- Restocking Fees: No cost
- Return Time Frame: 30 days from delivery
- Refund Processing Time: 5 days after we receive the returned item
- Return Shipping Costs: Customers are responsible unless the product is defective or damaged upon arrival
6. Cookies Policy
Our website uses cookies to enhance your browsing experience and analyze website performance. You can choose to disable cookies through your browser settings, but some features of our site may not function properly as a result.
7. Data Security
We take your privacy seriously and use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8. Third-Party Services
We may use third-party service providers (such as payment processors, analytics providers, and shipping carriers) to operate our business. These providers only receive the information necessary to perform their designated services and are obligated to protect your data.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Withdraw consent to marketing communications at any time
You can make these requests by contacting us directly.
10. Changes to This Policy
Modern Wanderer Co may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us:
Modern Wanderer Co
Email: support@modernwandererco.com
Phone: +1 734-982-4001
Office Address: 28512 Place St, Gibraltar, MI 48173, USA
Website: https://modernwandererco.com