Payment Policy

Welcome to Modern Wanderer Co. This Payment Policy outlines the terms and conditions regarding payment processing, accepted methods, transaction security, and billing practices for purchases made through our website https://modernwandererco.com.

By placing an order with us, you agree to the terms stated in this policy.

1. About Modern Wanderer Co

Modern Wanderer Co, founded on July 18, 2023, is a U.S.-based online store offering Ceramic Art, Christmas Decorations, Drinkware, Incense Holders, Plant Decorations, and Pocket Tokens. We value your trust and ensure a secure and smooth shopping experience for every customer.

2. Accepted Payment Methods

We accept multiple secure payment options to make your shopping experience convenient and safe. Payments can be made using any of the following methods available on our checkout page:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

All payments are processed in U.S. Dollars (USD) unless otherwise specified.

3. Secure Payment Processing

Your security is our priority. All transactions conducted on https://modernwandererco.com are SSL-encrypted to protect your personal and financial information.

We do not store or have access to your full payment details, such as complete credit or debit card numbers. Payment data is securely handled by our trusted third-party payment providers, such as Shopify Payments and PayPal, in compliance with PCI-DSS (Payment Card Industry Data Security Standards).

4. Billing and Authorization

By placing an order, you authorize Modern Wanderer Co to charge the selected payment method for the total purchase amount, including taxes, shipping (if applicable), and discounts.

Customers must ensure that the billing information provided at checkout is accurate and matches the information associated with their payment method. Orders may be delayed or canceled if billing details are incomplete or incorrect.

5. Payment Confirmation

Once a payment is successfully processed, you will receive a confirmation email containing your order details and a transaction reference number. Please retain this email for your records.

If you do not receive an order confirmation within 24 hours, contact our support team at support@modernwandererco.com.

6. Order Processing and Delivery

Orders are processed after full payment is received and verified.

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 1–2 business days (Mon–Fri)
  • Transit Time: 3–5 business days (Mon–Fri)
  • Total Estimated Delivery: 4–7 business days depending on location

Free shipping is available for all destinations within our delivery regions.

7. Failed or Declined Payments

If your payment is declined or cannot be processed, your order will not be completed. Common reasons for payment failure include:

  • Incorrect card information
  • Insufficient funds
  • Expired payment method
  • Restrictions from your financial institution

Please verify your payment details or try another method. For persistent issues, contact your card issuer or email us at support@modernwandererco.com.

8. Refunds and Returns

Refunds are processed according to our Return and Refund Policy.

  • Refund Processing Time: 5 days after receiving returned products
  • Return Period: 30 days from delivery date
  • Return Shipping Costs: Customers are responsible unless the item was defective or damaged upon arrival
  • Product Condition: Must be new and unused
  • Restocking Fees: None

Refunds will be issued to the original payment method used at checkout.

9. Taxes and Currency

All prices listed on Modern Wanderer Co are in U.S. Dollars (USD). Applicable taxes are calculated at checkout based on the shipping destination and local tax laws. Customers outside the United States are responsible for any import duties or customs fees imposed by their country.

10. Fraud Prevention

To protect our customers and our business, all orders are subject to verification. Suspicious or high-value transactions may require additional identity or payment verification before processing. Modern Wanderer Co reserves the right to cancel any order suspected of fraudulent activity.

11. Changes to This Policy

We may update or modify this Payment Policy from time to time to reflect changes in our business practices or payment technologies. Updates will be posted on this page with a revised “Last Updated” date. We encourage customers to review this page regularly.

12. Contact Us

For any payment-related inquiries, please reach out to our support team:

Modern Wanderer Co
Email: support@modernwandererco.com
Phone: +1 734-982-4001
Office Address: 28512 Place St, Gibraltar, MI 48173, USA
Website: https://modernwandererco.com